Privacy Policy
Effective Date: November 6, 2026
Clear Sinus Ear Nose and Throat PLLC, doing business as Clear Sinus, Ear, Nose and Throat (“CLEAR,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and disclose information through our website and related appointment inquiries.
Information You Provide
We may collect information you voluntarily provide when contacting our practice or using any forms or scheduling features available on our website. Depending on how you contact us, this may include:
- Your name and contact information.
- Appointment preferences and scheduling details.
- Information you provide on behalf of your child or another person you are authorized to represent.
- Other information you choose to include in your inquiry.
Please provide only the information needed for your request. Do not submit Social Security numbers, payment card details, medical records, or detailed health information through general website forms or ordinary email. Call our office for instructions on sharing sensitive information.
Information Collected Automatically
Our website hosting provider and website features may automatically collect technical information when you visit. This may include your IP address, browser type, device information, pages viewed, referring website, and the date and time of your visit.
Depending on the features enabled on our website, cookies or similar technologies may support website functionality, remember preferences, or help us understand how visitors use the site.
How We Use Information
We may use information collected through the website and appointment inquiries to:
- Respond to questions and requests.
- Coordinate appointments, including pre-booking inquiries.
- Communicate about services you have requested.
- Operate, maintain, and improve the website.
- Protect against unauthorized activity and address technical issues.
- Meet applicable legal and recordkeeping obligations.
How Information May Be Shared
We may share information with service providers that help operate our website, support communications, or coordinate scheduling, as needed to perform those services and subject to applicable privacy requirements.
We may also disclose information when required by law, in response to valid legal process, or as legally permitted to address fraud, security concerns, or threats to safety.
Information related to patient care is subject to additional protections where applicable. This website policy does not authorize disclosures of protected health information that would otherwise require your authorization.
Cookies and Your Choices
You can generally adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.
If our website provides a cookie preference tool, you may use it to manage the choices offered there. Browser controls may not manage every type of tracking technology.
Health Information and HIPAA
This Privacy Policy addresses website information practices. It does not replace our separate Notice of Privacy Practices, which describes how protected health information may be used and disclosed, our responsibilities, and your rights under applicable health privacy laws.
For questions about the Notice of Privacy Practices or how to obtain a copy, call (586) 280-1000.
Electronic Communications
General website forms and ordinary email may not provide the same protections as a designated secure patient communication system. Please call our office to ask how to communicate sensitive information.
Website inquiries are not monitored for emergencies. If you are experiencing a medical emergency, call 911.
Third-Party Websites and Services
Our website may include links to external websites or features provided by third parties, such as maps or scheduling services. Those providers may collect information under their own privacy policies.
Review the privacy policy of any third-party service before submitting personal information.
Children’s Privacy
Our practice provides medical care for children, but this website is intended for adults, including parents and legal guardians. It is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through this website.
If you believe a child has submitted personal information without appropriate parental involvement, contact our office.
Information Security and Retention
No website, electronic transmission, or storage system can be guaranteed completely secure. Please use the communication methods recommended by our office when sharing sensitive information.
Information collected through website inquiries may be retained as needed to respond to requests, support practice operations, and satisfy applicable legal requirements. Information incorporated into a patient record is subject to the retention requirements that apply to that record.
Requests About Your Information
You may contact us to ask about personal information you have submitted through the website or request a correction or deletion. We may need to verify your identity before responding.
Our ability to fulfill a request may depend on applicable law and whether the information must be retained for medical, legal, or operational purposes. Requests concerning medical records are handled separately under applicable health privacy requirements.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our website, information practices, or legal obligations. Updates will be posted on this page with a revised effective date.
Contact Us
For questions about this Privacy Policy or our website information practices, contact:
Clear Sinus Ear Nose and Throat PLLC
Clear Sinus, Ear, Nose and Throat
15930 19 Mile Road, Suite 140
Clinton Township, MI 48038
